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Store and Showroom Assistant

Job Details

Salary

Ksh45,000\Month

Job Type

Permanent/Full Time/Part Time

Number of Vacancies

4

Job Reference Number

RS254-RTL-SSA-MSA-1000014

Job Location

Mombasa

Job Sector

Retail

Deadline for Application

31 August 2025

Job Description

We are seeking a dedicated and detail-oriented Store and Showroom Assistant to join our dynamic team. This role is essential in creating a welcoming atmosphere in our showroom and providing exceptional service to our customers. As a Store and Showroom Assistant, you will be responsible for assisting customers in their shopping experience, ensuring that all products are displayed attractively, and maintaining the overall organization of the store. Your role will involve direct interaction with customers, understanding their needs, and providing guidance on product selections. Additionally, you will help manage inventory, restock shelves, and maintain cleanliness throughout the showroom. It is crucial to remain knowledgeable about our product offerings to address customer inquiries effectively and contribute to a positive shopping environment. Your commitment to customer satisfaction will play a vital role in fostering lasting relationships with our clients. This position requires a proactive approach, excellent communication skills, and a team-oriented mindset to ensure that our showroom reflects the high standards of our brand. If you are passionate about retail and enjoy helping customers, we invite you to apply for this exciting opportunity within our organization.

Other Benefits

  • Competitive salary and benefits package

  • Bonus scheme

  • Employee discounts and rewards

  • Career development training and opportunities for advancement

  • Flexible working and life balance

  • Staff meals

  • Paid holidays

  • Medical insurance cover

Job Responsibilities

  • Receiving, shelving, and dispatching of the company’s daily consignment.

  • Handling stock returns for credit.

  • Responsible for ensuring that all warehouse processes are followed.

  • Greet and assist customers as they enter the showroom.

  • Assist in the showroom as required with clients as well as merchandising of stock.

  • Deal with internal and external clients efficiently and professionally.

  • Prepare quotations, correspondence and attend to all admin duties.

  • Assist with coordinating the showroom displays and ensuring stock is displayed effectively.

  • Stay on top of return logistics, comply with the merchandising SOP and assist to keep the showroom up to date.

  • Provide monthly reports to the manager.

  • Adhere to health and safety requirements and always ensure compliance.

  • Assist in other positions and departments in accordance with operational requirements.

  • Maintain and improve housekeeping and hygiene standards within the department.

  • You'll work closely with our sales team to support various showroom operations including inventory management and visual merchandising.

  • You maintain the showroom's organization and cleanliness, ensuring that exhibits are tidy and presentable.

  • Provide detailed product information and answer customer inquiries effectively.

  • Manage showroom displays and ensure that all products are well-organized and presentable.

  • Assist in inventory management, including stock checks and product replenishment.

  • Coordinate with the sales team to facilitate smooth customer transactions.

  • Handle customer complaints and feedback professionally, aiming for resolution and satisfaction.

  • Collaborate with management to understand promotional offers and assisting in their implementation.

Skills, Requirements and Qualifications

  • Experience in customer service or retail environment essential.

  • Excellent analytical skills with the ability to interpret data and make informed purchasing decisions.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Detail-oriented with excellent organizational and multitasking abilities.

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).

  • Basic computer skills, including proficiency in point of sale systems.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with the ability to build rapport with customers.

  • Ability to work flexible hours, including weekends and holidays.

  • Vibrant and outgoing personality.

  • Project professionalism

  • Must be physically fit.

Application Form

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Personal Details

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Job Details

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Availability

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Educational Qualifications

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Pre-Employment Assessment

1. Which of the following numbers is the least?
0.105
0.501
0.015
0.15
2. A football soccer team played 160 games and won 65 percent of them. How many games did it win?
94
104
114
124
3. It's not a big deal to take small items from work if nobody notices.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
4. I am cooperative and work well with others.
Not at all
Rarely
Sometimes
Oftentimes
Very often
5. I am able to stay motivated even when faced with obstacles and setbacks.
Never
Rarely
Sometimes
Often
Always
6. Which is the odd string of letters out?
SFGHJ
HJSFG
FGHJS
JSFGH
GSFHJ
7. Choose the sentence that is both grammatically correct and free of spelling errors.
The comitee agreed that its members need to meet more frequently.
The committee agreed that its members need to meet more frequently.
The committee agreed that it’s members need to meet more frequently.
The comittee agreed that it’s members need to meet more frequently.

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Why recruitSignal254

recruitsignal254 is one of the leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract and temporary positions with clients. With recruitsignal254, you will be working with professional recruiters who have intimate knowledge of the industry and market trends. Your recruitsignal254 recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs and drivers. 

Equal Employment Opportunity Statement

recruitsignal254 is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients and employees. We are an equal employment opportunity employer and we encourages applications from all qualified applicants. One of our guiding principles is ‘do the right thing’. We train our staff to ensure inclusivity throughout the entire recruitment process and counsel our clients on equal opportunity principles. If you have any questions about recruitsignal254 or any of our processes, please contact us.

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