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Supermarket Attendant

Job Details

Salary

Ksh35,000\Month

Job Type

Permanent/Full Time/Part Time

Number of Vacancies

4

Job Reference Number

RS254-RTL-SA-MSA-1000002

Job Location

Mombasa

Job Sector

Retail

Deadline for Application

31 August 2025

Job Description

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We are seeking a dedicated Supermarket Attendant to join our team in delivering exceptional service and support to our customers. The ideal candidate will play a vital role in ensuring the smooth operation of our supermarket, providing a welcoming and efficient shopping experience. Your responsibilities will range from assisting customers with their inquiries to ensuring that the shelves are stocked and organized. You'll be part of a dynamic team that values hard work, reliability, and a positive attitude. As a Supermarket Assistant, you will engage with people from different walks of life, help them find what they need, and contribute to maintaining a clean and safe environment. If you're passionate about customer service and working in a retail environment, this is the perfect opportunity for you! You will gain valuable experience in retail operations and have the chance to work in a positive environment, where teamwork and collaboration are encouraged. Join us in making our supermarket a preferred shopping destination for our community and help us deliver the best customer satisfaction possible.

Other Benefits
  • Competitive salary and benefits package

  • Bonus scheme

  • Employee discounts and rewards

  • Career development training and opportunities for advancement

  • Flexible working and life balance

  • Staff meals

  • Paid holidays

  • Medical insurance cover

Job Responsibilities
  • Provide outstanding customer service to customers.

  • Provide customers with accurate and detailed information regarding products, services and promotions and answer customer inquiries.

  • Follow daily work schedule as assigned by management.

  • Perform stocking duties including; lifting, stocking product, stock rotation, dusting and ordering according to company guidelines.

  • Assist in setting up promotional displays and signage.

  • Assist in regular stock counts and inventory audit.

  • Performs general housekeeping duties on sales floor and backroom areas.

  • Direct customers to precise products locations to ease their shopping experience.

  • Participate in promotional activities at the branch to maximize the Customer experience.

  • Demonstrate in-depth knowledge of the stores products and services.

  • Recommend products based on customer preferences and needs.

  • Address and resolve customer complaints, inquiries and issues promptly and professionally while striving to exceed customer expectations.

  • Innovate service improvements and processes based on customer feedback and surveys.

  • Identify opportunities for process improvement and customer service enhancements.

  • Stay updated on product knowledge and industry trends to ensure accurate and up-to-date information is provided to customers.

  • Participate in company training and development programs to improve skills and performance.

  • Ensure that the company is positively promoted at all times.

Skills, Requirements and Qualifications
  • Experience in customer service essential but not necessary.

  • Good communication skills and attention to detail.

  • Good Time management.

  • Great organizational skills.

  • Ability to multitask.

  • Problem solving skills.

  • Ability to remain calm under pressure.

  • Empathetic and patient attitude when dealing with customer concerns.

  • Ability to adapt to changing customer demands and company policies.

  • Strong teamwork and collaboration skills.

  • Ability to work under minimal supervision and able to meet deadlines.

  • Friendly, approachable, proactive and able to work in a fast-paced environment.

Application Form

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Personal Details

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Job Details

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Availability

Availabilty
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Educational Qualifications

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Pre-Employment Assessment

1. Which of the following numbers is the least?
0.105
0.501
0.015
0.15
2. A football soccer team played 160 games and won 65 percent of them. How many games did it win?
94
104
114
124
3. It's not a big deal to take small items from work if nobody notices.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
4. I am cooperative and work well with others.
Not at all
Rarely
Sometimes
Oftentimes
Very often
5. I am able to stay motivated even when faced with obstacles and setbacks.
Never
Rarely
Sometimes
Often
Always
6. Which is the odd string of letters out?
SFGHJ
HJSFG
FGHJS
JSFGH
GSFHJ
7. Choose the sentence that is both grammatically correct and free of spelling errors.
The comitee agreed that its members need to meet more frequently.
The committee agreed that its members need to meet more frequently.
The committee agreed that it’s members need to meet more frequently.
The comittee agreed that it’s members need to meet more frequently.

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Equal Employment Opportunity Statement

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