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Bank Teller Intern
Job Description
We are seeking a dedicated and detail-oriented Bank Teller to join our team in the banking industry. As the face of the bank, you will be responsible for delivering high-quality customer service to our clients, ensuring their banking transactions are handled efficiently and accurately. Your primary duties will involve processing deposits, withdrawals, and other banking transactions, while also providing helpful information about our bank's products and services. You will play a crucial role in building relationships with customers and addressing their banking needs. As a Bank Teller, you will be expected to maintain a positive and professional attitude while working in a fast-paced environment. This position demands strong communication skills, as you will interact with a diverse clientele. Attention to detail is paramount, as you will be handling cash and sensitive financial information. Additionally, you will be required to comply with all regulatory requirements and bank policies, ensuring that both the bank and its customers are protected. The ideal candidate will have a passion for customer service and a strong commitment to accuracy and integrity in all transactions. We are committed to fostering a positive and dynamic working environment that encourages professional growth, and we welcome applications from individuals who are eager to contribute to our mission of providing exceptional financial services to our community.
Other Benefits
Competitive salary and benefits package.
Preferential employee products
Bonus schemes and commissions
Career development training and opportunities for advancement
Flexible working and life balance
Paid holidays
Subsidised gym
Medical insurance cover
Job Responsibilities
Process customer transactions including deposits, withdrawals and payments accurately and efficiently.
Assist customers with account inquiries, providing detailed information on services and products that meet customers' financial goals and requirements.
Assists in exceeding service goals by minimizing Customer wait times.
Manage cash handling procedures, ensuring the accurate maintenance of cash drawers and reconciliations.
Identify customer needs and cross-sell banking products effectively to enhance customer experience.
Maintain compliance with banking regulations, policies, security, operational procedures and measures at all times.
Handle customer complaints and resolve issues professionally and promptly.
Collaborate with team members to support branch goals and enhance operational efficiency and customer experience.
Monitor and report suspicious activities in accordance with bank policies and government regulations.
Skills, Requirements and Qualifications
Experience in customer service essential but not necessary.
Good communication skills and attention to detail.
Able to maintain etiquette while conversing with customers.
Good Time management.
Accuracy - ability to conduct initiate flawless transactions to avoid any loss
Integrity - honesty is paramount to ensure every payment made by customers is accounted for.
Digital literacy - ability to operate computers.
Efficiency - conduct fast operations and serve customers on time.
Behavioural competencies - adopting practical approaches, articulating information, examining information, exploring possibilities and following procedures.
Reliable, efficient, dedicated and empathetic.
Strong organizational and planning skills.
The ability to work in a fast-paced environment.
Strong numerical and analytical skills with attention to detail and accuracy.
Excellent verbal and written communication skills for effective customer interaction.
Demonstrated ability to work under pressure with no supervision and meet established deadline
Our support email: support@recruitsignal254.com
Note: that we will primarily be communicating and updating you on the progress of your application via email. It is important that you keep an eye on your email folders (inbox, junk or spam folders) for regular communication and updates from us.
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Why recruitSignal254
recruitsignal254 is one of the leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract and temporary positions with clients. With recruitsignal254, you will be working with professional recruiters who have intimate knowledge of the industry and market trends. Your recruitsignal254 recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs and drivers.
Equal Employment Opportunity Statement
recruitsignal254 is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients and employees. We are an equal employment opportunity employer and we encourages applications from all qualified applicants. One of our guiding principles is ‘do the right thing’. We train our staff to ensure inclusivity throughout the entire recruitment process and counsel our clients on equal opportunity principles. If you have any questions about recruitsignal254 or any of our processes, please contact us.